WristTrack Account & Data Deletion

At WristTrack, we respect your data and give you complete control over your account. The app is local first, therefore unless you actively log into the app your account remains on your device. If you do decide to create an account and log in however, you can delete your account and cloud data at any time by following the process below. (Note: This applies to app versions higher than WristTrack 2.0)

How to Delete Your Account In-App

  1. Open the WristTrack app on your device.
  2. Go to Settings > Account & Cloud Sync.
  3. Tap Delete Account at the bottom of the screen.
  4. Confirm deletion. Your cloud account, authentication credentials, collection data, and synced photos will be deleted immediately and permanently.

Request Deletion via Web / Email

If you have uninstalled the app or cannot access your device, you can request manual deletion of your account and associated data:

  1. Send an email to support@wristtrack.app with the subject line: “Account Deletion Request”.
  2. Please send the request from the email address associated with your WristTrack account so we can verify ownership.
  3. Once verified, all cloud records, collection data, and uploaded watch images associated with your account will be permanently deleted within 14 days, and you will receive a confirmation email.